Late fees and finance charges are calculated on the customer’s account if the customer’s bill is past due. Finance charges are a flat 1.5% charge on the balance if past due. Late fees are calculated based upon active circuits on your account. Effective as of June 2004, U4 increased this late fee to $5.00 per circuit and defined as any active service. For example, if the customer has an internet circuit and a toll free number on their U4 account that will constitute a $10.00 late charge on the account. At the discretion of U4, customers are given a one time per year credit on late fees. Finance charges will not be credited. All late fees or finance charges will be calculated based on the received date not the mailed date. U4 records post marks for all mailed payments.
Last update: 12:02 PM Friday, November 24, 2006